{"id":3,"date":"2025-01-16T14:03:16","date_gmt":"2025-01-16T14:03:16","guid":{"rendered":"https:\/\/italytravelo.com\/?page_id=3"},"modified":"2026-07-25T17:21:51","modified_gmt":"2026-07-25T17:21:51","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/italytravelo.com\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p>Bienvenue \u00e0 <strong>Italy Travelo<\/strong> (&#8220;Italy Travelo,&#8221; &#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.<\/p>\n\n\n\n<p>By accessing or using <strong>ItalyTravelo.com<\/strong>, you agree to the practices described in this Privacy Policy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Who We Are<\/h3>\n\n\n\n<p>Italy Travelo is an events and travel services platform that helps travelers discover events and festivals across Italy while providing personalized travel assistance, including event tickets, accommodation, transportation, travel planning, and concierge services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Information We Collect<\/h3>\n\n\n\n<p>We may collect the following information:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Personal Information<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone or WhatsApp number<\/li>\n\n\n\n<li>Country of residence<\/li>\n\n\n\n<li>Billing information<\/li>\n\n\n\n<li>Travel preferences<\/li>\n\n\n\n<li>Event preferences<\/li>\n\n\n\n<li>Accommodation requirements<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Booking Information<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Event details<\/li>\n\n\n\n<li>Travel dates<\/li>\n\n\n\n<li>Passenger information<\/li>\n\n\n\n<li>Hotel preferences<\/li>\n\n\n\n<li>Transportation requests<\/li>\n\n\n\n<li>Special requirements<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Technical Information<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adresse IP<\/li>\n\n\n\n<li>Type de navigateur<\/li>\n\n\n\n<li>Informations sur l'appareil<\/li>\n\n\n\n<li>Operating system<\/li>\n\n\n\n<li>Pages visit\u00e9es<\/li>\n\n\n\n<li>Time spent on our website<\/li>\n\n\n\n<li>Referral source<\/li>\n\n\n\n<li>Cookies and analytics data<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. How We Use Your Information<\/h3>\n\n\n\n<p>We use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to inquiries<\/li>\n\n\n\n<li>Provide travel planning services<\/li>\n\n\n\n<li>Assist with event tickets<\/li>\n\n\n\n<li>Arrange accommodation<\/li>\n\n\n\n<li>Coordinate transportation<\/li>\n\n\n\n<li>Process payments<\/li>\n\n\n\n<li>Send booking confirmations<\/li>\n\n\n\n<li>Provide customer support<\/li>\n\n\n\n<li>Improve our website and services<\/li>\n\n\n\n<li>Prevent fraud<\/li>\n\n\n\n<li>Comply with legal obligations<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Cookies<\/h3>\n\n\n\n<p>Italy Travelo uses cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve website functionality<\/li>\n\n\n\n<li>Remember user preferences<\/li>\n\n\n\n<li>Analyser le trafic sur le site web<\/li>\n\n\n\n<li>Measure website performance<\/li>\n\n\n\n<li>Deliver a better browsing experience<\/li>\n<\/ul>\n\n\n\n<p>You can disable cookies through your browser settings at any time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Sharing Your Information<\/h3>\n\n\n\n<p>We only share information when necessary to provide our services.<\/p>\n\n\n\n<p>This may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hotels<\/li>\n\n\n\n<li>Event organizers<\/li>\n\n\n\n<li>Ticket providers<\/li>\n\n\n\n<li>Transportation companies<\/li>\n\n\n\n<li>Payment processors<\/li>\n\n\n\n<li>Technology partners<\/li>\n\n\n\n<li>Government authorities when legally required<\/li>\n<\/ul>\n\n\n\n<p>We do <strong>not<\/strong> sell your personal information to third parties.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Payment Information<\/h3>\n\n\n\n<p>Payments are processed securely through trusted third-party payment providers.<\/p>\n\n\n\n<p>Italy Travelo does not store your complete credit or debit card information on its servers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Data Security<\/h3>\n\n\n\n<p>We implement appropriate technical and organizational measures to protect your personal information against:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unauthorized access<\/li>\n\n\n\n<li>Data loss<\/li>\n\n\n\n<li>Alteration<\/li>\n\n\n\n<li>Misuse<\/li>\n\n\n\n<li>Disclosure<\/li>\n<\/ul>\n\n\n\n<p>While we take reasonable precautions, no online system can guarantee absolute security.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Data Retention<\/h3>\n\n\n\n<p>We retain personal information only for as long as necessary to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide requested services<\/li>\n\n\n\n<li>Fulfill legal obligations<\/li>\n\n\n\n<li>Resolve disputes<\/li>\n\n\n\n<li>Maintain business records<\/li>\n<\/ul>\n\n\n\n<p>When no longer required, information is securely deleted or anonymized.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Your Rights<\/h3>\n\n\n\n<p>Depending on your location, you may have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal information<\/li>\n\n\n\n<li>Correct inaccurate information<\/li>\n\n\n\n<li>Request deletion of your data<\/li>\n\n\n\n<li>Restrict processing<\/li>\n\n\n\n<li>Object to certain processing activities<\/li>\n\n\n\n<li>Withdraw consent<\/li>\n\n\n\n<li>Request a copy of your data<\/li>\n\n\n\n<li>Lodge a complaint with the appropriate authority<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">10. Third-Party Services<\/h3>\n\n\n\n<p>Our website may contain links to third-party websites or services, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hotels<\/li>\n\n\n\n<li>Event organizers<\/li>\n\n\n\n<li>Ticket providers<\/li>\n\n\n\n<li>Payment gateways<\/li>\n\n\n\n<li>Transportation providers<\/li>\n<\/ul>\n\n\n\n<p>We are not responsible for the privacy practices of third-party websites.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11. Children&#8217;s Privacy<\/h3>\n\n\n\n<p>Italy Travelo does not knowingly collect personal information from children under the age of 16 without appropriate parental or guardian consent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">12. International Data Transfers<\/h3>\n\n\n\n<p>Your information may be processed or stored in countries outside your country of residence when necessary to provide our services.<\/p>\n\n\n\n<p>Where applicable, we take appropriate safeguards to protect your personal information during international transfers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">13. Marketing Communications<\/h3>\n\n\n\n<p>If you subscribe to our newsletter or agree to receive updates, we may send you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Event announcements<\/li>\n\n\n\n<li>Festival news<\/li>\n\n\n\n<li>Travel updates<\/li>\n\n\n\n<li>Promotional offers<\/li>\n\n\n\n<li>Company news<\/li>\n<\/ul>\n\n\n\n<p>You can unsubscribe at any time using the link included in our emails.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">14. Changes to This Privacy Policy<\/h3>\n\n\n\n<p>We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.<\/p>\n\n\n\n<p>The updated version will always be published on this page with the revised &#8220;Last Updated&#8221; date.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">15. Contact Us<\/h3>\n\n\n\n<p>If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.<\/p>\n\n\n\n<p><strong>Italy Travelo<\/strong><\/p>\n\n\n\n<p>Courriel : <strong>support@italytravelo.com<\/strong><\/p>\n\n\n\n<p>Site web: <strong><a href=\"https:\/\/italytravelo.com\/fr\/\">https:\/\/italytravelo.com<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Welcome to Italy Travelo (&#8220;Italy Travelo,&#8221; &#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. By accessing or using ItalyTravelo.com, you agree to the practices described [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Italy Travelo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/italytravelo.com\/fr\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Italy Travelo\" \/>\n<meta property=\"og:description\" content=\"Welcome to Italy Travelo (&#8220;Italy Travelo,&#8221; &#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;). 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